Return Policy

Return Policy

 

  1. Customer can return the product immediately to the delivery person if not satisfied with Products quality, size.

  2. Please note that some products are not eligible for a return if the product is “No longer needed”

  3. Customers are requested to check the product before receiving the product(s).

  4. Advance payment is required for the delivery of certain vendors’ products. We may cancel any order if the advance payment is not made by the customer for such orders.

 

THE FOLLOWING PRODUCTS CANNOT BE RETURNED:

• Underwear
• Swimwear
• Skincare, Cosmetics & Perfumes
• Personal hygiene items such as earrings, wigs and combs

 

Refund Policy

 

If advance paid through bKash, rocket or Nagad after returning your product it will take 3-5 working days.

 

Refund process

  1. Provide us with Order ID details and e-mail
  2. We will confirm the Refund request and will inform you about the process.

 

Important Note: The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for next purchase even if the value of order is smaller than voucher value.